UNIFIED COMMUNICATIONS AS A SERVICE

Edge has partnered with CBTS to provide our members with access to an industry leading Unified
Communications as a Service solution. Legacy telephony and communications applications, whether PBX or
VOIP based, are complex to manage and don’t offer users the feature-rich experience they need. This cloudhosted service provides Edge members with a full suite of modern communications applications paired with
a hands-on managed service approach, enabling increased efficiencies and allowing institutional personnel
to focus on strategic initiatives rather than troubleshooting legacy voice systems.

Hosted Enterprise Unified Communications (HEUC) from CBTS is a secure cloud-based unified communications and collaboration solution that is fully hosted and managed. Based on Cisco’s Gartner Magic Quadrant leading platform HCS, HEUC is designed to maximize Edge members’ return on investment. Hosted Enterprise UC is an “as a Service” solution, which allows members a flexible licensing model.

BENEFITS OF EDGE & CBTS ARCHITECTURE

  • Dedicated server environment for each Edge member
  • Edge private redundant network connectivity
  • Guaranteed voice quality of service over private network
  • Active directory integration

SECURITY AT THE FOREFRONT

  • Audit Logging/IDS/IPS/ Storage Encryption
  • Physical Access
  • Annual Training
  • Calling/Voicemail/ Recording/DTMF Masking
  • Logical Access

HEUC is powered by Cisco HCS at its core and adds a wrapper of additional Features to create a unique UCaaS solutuion to meet all customers’ needs.

  • Informacast Mass Notification
    • Safety is Standard Functionality
  • Enhanced 911
    • Real Time Location Tracking
    • Notify and/or conference in security personnel
    • 911 Calls Automatically Recorded
  • Fully Manage Service
    • Moved/Add/Change Requests included at no cost
  • Edge Connectivity
    • Guaranteed QoS

SERVING EDUCATION, GOVERNMENT, AND HEALTHCARE

A POWERFUL NETWORK OF 150+ ORGANIZATIONS

CBTS UCaaS Customers Include

CBTS is a Cisco Gold Partner and Master Service Provider. With this partnership and contract award via EdgeMarket, Edge is proud to connect our members with an industry leading UCaaS provider.

Contact us to learn how you can move your Unified Communications infrastructure to the cloud today.

Contact Us Today!