Panel Details – Friday January 10, 9:00 am to 9:45 am
Centering the User Experience: Engaging and Serving in the Digital Era
The user experience is now more important than ever. Our education, government, and healthcare institutions are held to the lofty standards set by consumer brands like Apple and Amazon by their constituents. How can we evolve the delivery of services for the public good to keep up with the pace of innovation? Hear how this esteemed group of technology and executive leaders from across the public approach the user experience through a combination of strategy, technology, and transformational thinking.
Scott has served as the President and CEO of Jersey City Medical Center since 2008 and has helped the hospital to achieve a number of accolades, including twelve “A” ratings from the Leapfrog Group for hospital safety and five consecutive “Leader in LGBTQ Healthcare Equality” awards from the Human Rights Campaign (HRC). A year after Scott began his role as President and CEO, the hospital was awarded Magnet Designation and in 2017, Jersey City Medical Center received its third consecutive designation.
In addition to his role as President and CEO of Jersey City Medical Center, Scott also serves as the EVP of the Office of Health Care Transformation for RWJBarnabas Health. In that role, he oversees the system’s strategic plan and implementation of the system’s population health strategy. Additionally, Scott is a member of the New Jersey City University Board and is immediate past chair of the Hospital Alliance of New Jersey where he has served on the board since 2008. He is the former Chair of the Hudson County Chamber of Commerce.
Prior to assuming his position at Jersey City Medical Center, Scott served as the Chief Executive Officer of Broward General Medical Center. He began his career at Broward Health as Director of Pharmacy of Coral Springs Medical Center.