Panel Details – Friday January 10, 9:00 am to 9:45 am
Centering the User Experience: Engaging and Serving in the Digital Era
The user experience is now more important than ever. Our education, government, and healthcare institutions are held to the lofty standards set by consumer brands like Apple and Amazon by their constituents. How can we evolve the delivery of services for the public good to keep up with the pace of innovation? Hear how this esteemed group of technology and executive leaders from across the public approach the user experience through a combination of strategy, technology, and transformational thinking.
Chris Rein is the former Deputy Director of the NJ Office of Homeland Security’s Cybersecurity and Communications Integration Cell, where he served as the State’s Deputy Chief Information Security Officer (CISO). His experience includes 37 years developing, integrating, and managing software as well as holding leadership roles with large and complex information technology projects.
Prior to joining the NJ Office of Homeland Security, Mr. Rein held the position of Vice President and Chief Information Officer for CSI Technology, a New Jersey software development company serving Law Enforcement, Regulatory, and Judiciary markets. He also served as the NJ State Police IT Program Manager/CIO, and earlier advanced in technical and management roles over some 20 years at the former Bell Atlantic and its technology subsidiary, Bellcore.
Mr. Rein received his undergraduate degree in Computer Science from Rutgers University, and earned his Master’s degree in Technology Management from Stevens Institute of Technology.